Friday 20 August 2021

Parcel issue explained


 I saw these fun ice lolly moulds on the This Morning programme in July and ordered from Lakeland  received them in quick delivery to then post on to the girls in Belgium on 23rd July.  I tracked the parcel and saw it were stuck in customs... i provided the invoice proof of purchase and as my gift... but new procedures are in place as UK now outside the EU... today spoke with Belgium post customer service and it is cleared but in a 2 weeks holding it will be sent to address next Wednesday. This new lengthen timeline is frustrating..as usually post goes through within a week.. I have spoken with one of our local councillors who has family in EU ..we are thinking we need to get parcels in the system soon to be received for Christmas! We need to plan timeline for birthday gifts too.. so difficult when voted to remain.